31 October 2012

The Key Marketing Trends for 2013

Over the summer, Nick Johnson and his team at Useful Social Media have been doing some fairly intensive primary research with CMOs and other senior executives working in marketing around the world.
As Nick explains, "Happily, all of us (Harry, Em, Hayley and myself) spotted the same three themes coming up again and again. OK, so they’re slightly broader than just ‘social media’ – but I thought you might want to know more."

He has written up three explanatory pieces, taking us through the three themes individually. They’re on his Tumblr blog, and the links are below:
  1. Customer-Centricity: How to put your customer at the heart of everything you do
  2. The Accessible Consumer and increasing marketing complexity (incl. SoLoMo)
  3. The Death of Push Marketing and ‘traditional’ company-consumer relations
Have a read, and please do give him your feedback.

About Nick Johnson

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Nick founded Useful Social Media in 2009 to deliver business intelligence on social media for large businesses. Nick writes regularly for the blog, along with putting together the annual State of Corporate Social Media report and various other longer-form briefings.

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